Privacy Policy

1. Introduction

CoachMyChess ("we," "our," or "us") is committed to protecting your privacy and the privacy of your children. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our chess coaching platform and services.

By using CoachMyChess, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, and password when you create an account
• Child Profile Information: Child's name, age, chess usernames (Chess.com, Lichess), and profile photos
• Game Data: Chess games you upload or import, including PGN files and game images
• Payment Information: Billing details processed securely through our payment providers (we do not store full credit card information)
• Communication: Messages, feedback, and support requests you send to us

2.2 Information Automatically Collected

• Usage Data: How you interact with our platform, features used, and time spent
• Device Information: Device type, operating system, browser type, and IP address
• Performance Data: Puzzle attempts, game analysis results, and progress metrics
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience

2.3 Information from Third Parties

• Chess Platforms: Game data and ratings from Chess.com and Lichess (with your authorization)
• Authentication: Account information from Clerk (our authentication provider)

3. How We Use Your Information

• Provide and improve our chess coaching services
• Analyze chess games and provide personalized feedback
• Generate practice recommendations based on detected weaknesses
• Track progress and provide progress reports to parents
• Enable coach collaboration features
• Send important updates, notifications, and weekly reports
• Process payments and manage subscriptions
• Respond to support requests and communicate with you
• Detect and prevent fraud, abuse, and security issues
• Comply with legal obligations

4. Children's Privacy (COPPA Compliance)

CoachMyChess is designed for children and complies with the Children's Online Privacy Protection Act (COPPA). We take special care to protect children's privacy:

• Parental Consent: We require parental consent before collecting information from children under 13
• Limited Data Collection: We only collect information necessary to provide our services
• No Direct Contact: Children cannot be directly contacted through our platform
• Secure Access: Children use PIN-based login (no email required) with parent approval
• Parental Control: Parents have full visibility and control over their child's account
• Data Deletion: Parents can request deletion of their child's data at any time

5. Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

5.1 With Your Consent

We share information with coaches you explicitly invite to view your child's progress.

5.2 Service Providers

We share information with trusted service providers who help us operate our platform, such as:

• Authentication services (Clerk)
• Payment processors
• Email delivery services
• Analytics providers (PostHog)
• Hosting and infrastructure providers (Vercel)

5.3 Legal Requirements

We may disclose information if required by law, court order, or government regulation.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

6. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit (SSL/TLS)
• Encryption of sensitive data at rest
• Secure authentication and authorization
• Regular security audits and updates
• Access controls and employee training
• Secure hosting infrastructure

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Request your data in a portable format
• Opt-Out: Unsubscribe from marketing communications
• Account Settings: Manage privacy settings in your account

To exercise these rights, contact us at privacy@coachmychess.com.

8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookies through your browser settings, though this may affect some functionality.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you
• Right to Delete: You can request deletion of your personal information, subject to certain exceptions
• Right to Opt-Out: You can opt-out of the sale of your personal information (note: we do not sell personal information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, contact us at privacy@coachmychess.com or call us at the number provided in our Contact section. We will respond to verifiable requests within 45 days.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: